E-commerce monitoring for online shops
A shop can be up and still take no money. This watches the path a customer actually walks — search, product, cart, checkout, payment — and captures the evidence when a step stops working.
The free run covers the storefront: headers, TLS, response time and metadata. Journey runs start when the shop is monitored.
What shop monitoring actually covers
Availability answers whether the site responds. Revenue depends on a sequence: find the product, see the price, add it, reach payment. Each step can break on its own while everything around it looks healthy, so each step is asserted on its own rather than inferred from a homepage check.
- Checkout journey
A real browser walks product to payment on a schedule.
- Price and stock rendering
A product page that renders no price is a broken page.
- Payment provider reachability
The step where a third party takes over, timed separately.
- Search and category paths
The routes customers use to find anything at all.
- Structured data
Product markup that decides how you appear in results.
What a result looks like
Six steps, all passing, steady for 19 days.
14 of 1,560 — all in one category.
Both during the provider incident on the 9th.
A failed journey keeps the screenshot, the step it reached, the network trace and the run id. That is the difference between telling a developer the shop is broken and telling them which step, on which page, with the evidence attached.
A scan tells you about today. Monitoring tells you at 04:00.
Checkout rarely breaks loudly. A payment script changes, a shipping rule rejects a postcode, a consent banner covers the button on one screen size — and orders simply stop, at the hour nobody is watching. Monitoring walks the whole path on a schedule and pages someone the first time it fails.
Common questions
- Is this the same engine as the paid monitoring?
- Yes — the same checks, run the same way. The difference is that monitoring repeats them on a schedule and keeps the history, which is what turns a number into a trend and a trend into an alert.
- Does testing my site slow it down or change anything?
- No. Everything is read from the outside, the way a visitor arrives — no agent, no script on your pages, nothing written. Our requests identify themselves so you can recognise them in your own logs.
- Does the checkout test place real orders?
- Only if you want it to. Most shops stop the journey at the payment step, or use a test card and a flagged account. You choose where the journey ends when you set it up, and the choice is visible on every run.
- Does it work with my platform?
- Journeys are defined against what the page shows a customer, not against a plugin API, so the platform matters less than the flow. Shopify, WooCommerce, Magento and custom checkouts are all walked the same way.
Related tests
A free test is a snapshot. Monitoring is the product.